Hospitality Shift
Real talk for hospitality pros. Small groups. No pitches.
Hospitality Shift is a curated, international roundtable where operators, chefs, marketers—and thoughtful suppliers—swap what’s working (and what isn’t) and leave with ideas you can test next week.
What to Expect
What Happens in a Session?
Each Hospitality Shift session is structured to encourage openness and actionable takeaways:🤝 Warm Welcome (10 min)
Open check-in to share what’s really happening in your venue.🗣️ Guided Conversation & Polls (25 min)
Facilitated discussion around practical, pressing topics.✨ Community Sharing (10 min)
Hear what’s working—and what isn’t—from fellow operators.📌 Real Takeaways (10 min)
Leave with clear, low-lift ideas to implement right away.
Why Hospitality Shift?
A place to compare notes and move forward
Compare notes with peers who get it, share what’s working (and what isn’t), and leave with a couple of low-lift experiments to try next week.🗣️ Straight talk, off the record. Candid conversation with people who run hospitality.
💬 Designed for action. Quick polls → focused discussion → 1–2 try-tomorrow ideas.
🚫 Pitch-free by design. Anyone contributing to the industry is welcome—selling is not (one strike policy).
Have questions?
FAQ & guidelines
Everything you need to know about joining our meetups.
Operators, chefs, GMs, bar leads, marketing/brand, event pros—and thoughtful suppliers. Vendors are welcome as peers. No pitching.
Click Register now and complete a short sign-up survey (2 minutes). We review weekly and invite approved members to upcoming sessions.
Max 15 seats so every voice gets time.
Monthly to start, with Americas and Asia-friendly times. You'll get invites that fit your timezone.
Zoom, a mic, and camera on if possible. Come ready to share one thing you've learned or are wrestling with.
We don't publish recordings. Treat the room as off the record—share lessons, not names.
You'll receive a short recap email with key takeaways and, if you opt in, access to a simple member directory to reconnect with people you met.
Free while we pilot the series.
Be kind. Be concise. No harvesting contacts. One-strike, no-pitch policy.
Still have questions? Please reach out!
Your hosts
Gail is the Program Director for Asia at Terroir Hospitality, where she curates global food and tourism experiences. With a background in lifestyle journalism, she’s written extensively about design, travel, and the business of hospitality. She now helps chefs, restaurants, and hotels craft their voice and build meaningful relationships with the media as an image consultant in the industry.
Kevin is a software developer and hospitality enthusiast who helps bars and restaurants fine-tune their offerings. With over 15 years of experience building products featured by Apple and The Wall Street Journal, he brings a sharp eye for design and a love of systems. After running a pop-up gin cocktail bar in Tainan, Taiwan, he founded Yonmo—a platform designed to help hospitality teams deepen their relationships with guests through real-time engagement and thoughtful tech.
Mon, August 25 @ 10 AM EDT
Session 1: Tech Stack or Tech Snack?
A 60-minute, pitch-free roundtable on making tech changes the way great restaurants evolve—one tool at a time.
📊 Pre-poll at signup: when you last added tech, where you added it (FOH/BOH/marketing), and your top hesitation.
🧩 Consolidation vs. modular: a quick “stack or snack” framework (layer vs. switch) you can use tomorrow.
🤖 Automation, without the hype: where it helps (and where the human touch wins).
🧪 Pick a 7-day experiment: leave with one low-lift change + a one-page checklist; we’ll email the group recap.
© 2025 Hospitality Shift · A Yonmo community pilot · Privacy Policy